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Workshops and Presentations
Psychological Testing for Employment Screening
:: Qualities of Good Leadership
Emotional Intelligence-Based Interviewing and Selection
Happiness is an Option
Results-oriented, highly interactive programs customized to meet
client needs are available on the following topics.
How to Assess, Select, Coach and Retain Emotionally Intelligent
People
The ability to attract,
select, motivate and retain top people is critical
for a company's success. If
you want to build a flexible and fast company where
people love to work you have to know how to hire
and keep great talent. Unfortunately, a poor hire
can cost a company a lot of money and cause undue
distress for everyone involved. Psychological testing
for employment screening can help you select the
right person for the job. Executive management coaching
and 360-feedback performance appraisals can help
develop and retain your team players.
See
Course Details |
Multi-Rater
360-Degree Feedback
An increasingly popular and powerful
means for managers and employees to get information
on their performance is the multiple-perspective, or
360- feedback performance appraisal. Used
independently or as part of a management development
program, 360-degree feedback can enhance self-awareness
by highlighting what bosses, peers, subordinates, and
customers see as an individual's strengths and development
needs.
The objective of a 360- feedback
appraisal process is to improve the competencies, skills,
and behaviors of a single person or group of individuals.
See
Course Details |
Leading
Organizational Change
How do you increase an organization's
capacity to survive and prosper during periods of change? How
do you determine implementation risk factors and set “change” priorities?
What is the impact of the accelerating rate of change
on people? How important is resiliency in the change
process? Managers will learn a powerful yet structural
methodology they can use to significantly increase
the likelihood of successful change implementation
regardless of what the specific change might be.
See
Course Details |
Realizing
the Potential of Change:
An Individual Model
The powerful strategies taught
in this workshop empower employees to take personal
responsibility for implementing change. The
program provides employees with the conceptual framework
they need to understand the change process and the
new directions of their work and to see change as a
positive process. It teaches specific skills and disciplines
they need in order to respond effectively to change–now
and in the future.
See
Course Details |
Transforming
Stress into
Optimal Performance
Stress costs the country's business
from $50 to $80 billion per year, or roughly $750 per
individual worker-and these costs continue to rise. Excessive
stress can cause irritability, lack of sleep, and other
obstacles which negatively effect employee's performance.
On a daily basis, stress contributes to significant
business losses in the form of absenteeism, increased
insurance premiums and reduced productivity.
This workshop focuses on both organizational
stress and individual stress impacting employees and
managers. Participants
are taught specific skills and methods to learn how to
utilize stress in positive ways.
See
Course Details |
High
Performance Leadership...
Developing star performers
Faced with the challenges of
an unpredictable business environment, companies realize
the importance of developing change resilient and strengths-focused
leaders This workshop
provides a powerful learning experience that provides
a road map to help organizations create values-based
leaders.
Leadership is about developing
star performers who implement strategy and drive results. Resonant
leaders develop critical Emotional Intelligence competencies
such as self-management and empathy skills that drive
much of work and performance.
See
Course Details |
Time/Self-Management
Some of the signs that a person
is chronically “distressed” are constant
feelings that everything is urgent. Racing
through the outside world may well parallel what is
happening internally, as the body and mind are unable
to keep up the pace. If this rings true as a description
of your employee's usual activities, they, and you,
will benefit from learning how to manage time, plan
activities and set goals and fulfill them.
See
Course Details |
Contact
Us for More Information
All of these programs can be
customized to meet the unique needs of your business.
These workshops can also
be combined with our other services like Executive
Coaching to maximize the effectiveness of your business
in the competitive world we face today.
Contact
Us for a Free Initial Consultation. |
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Detailed Course Descriptions
How to Assess, Select, Coach and Retain Emotionally Intelligent
People
Course Description
This workshop provides effective techniques to increase your ability
to attract, select, coach and keep top people critical for a company's
success. If you want to build a flexible and fast company where
people love to work you have to know how to hire and keep great
talent. Unfortunately, a poor hire can cost a company a great deal
of money and cause undue distress for everyone involved. Psychological
testing for employment screening can help predict a candidates'
success on the job.
Hiring the wrong person not only leads to higher turnover and
recruiting costs, but also causes stress and disruption in your
existing work team. Traditional interviewing focuses primarily
on technical skills and work experience without giving adequate
consideration to culture specific competencies needed for success
on the job. The key is to identify the competencies that determine
success in your organization and develop an effective interview
process that can identify candidates who match your organization's
values and criteria for success.
Great companies and managers start with optimistic and committed
people whose values and competencies fit the workplace culture.
Keeping great people involves creating a healthy work environment
where people can use all their knowledge, creativity, and skills.
Believe it or not hiring the right people can be enjoyable and
fun. You will learn an innovative method of interviewing, hiring
and retaining people based on a candidate's technical and emotional
intelligence competencies. Psychological testing for employment
screening and 360- feedback performance appraisals will be covered.
Who Should Attend
This hands-on seminar is designed for hiring managers, HR managers,
leaders, and other professionals interested in improving their
interviewing and selection skills. Powerful exercises, group discussions,
and skill-building opportunities will be part of the learning process.
What You Will Learn
| • |
How to
stay focused and conscious and remain in control |
| • |
How to perform a competency-based
job analysis |
| • |
How to gather job-related
data from candidate |
| • |
How to create a job
description that targets past accomplishments |
| • |
How to write job-specific
technical and emotional intelligence interview questions based
on candidates past behavior |
| • |
How to incorporate
valid, reliable and job-related pre-employment tests |
| • |
How to identify job-specific
emotional intelligence competencies |
| • |
How to coach new hires
for professional and career development |
| • |
How to conduct a retention
audit |
| • |
How to recognize employees |
| • |
How to emphasize career
planning |
| • |
How to plan for succession |
| • |
How to implement a
retention plan |
How You Will Benefit
| • |
Attract
talent through innovative sourcing methods |
| • |
Determine requisite
competencies before the interview |
| • |
Practice interviewing
techniques to develop your skills as an interviewer |
| • |
Prepare emotional-intelligence
based and technical skills questions |
| • |
Utilize pre-employment
and employment testing |
| • |
Select
candidates who fit the corporate culture |
| • |
Review
position descriptions to determine behaviors critical for success |
| • |
Create
performance-based interview questions to ascertain core skill
competencies |
| • |
Pose
questions in a way that will reveal prior work behaviors |
| • |
Stay
within important legal guidelines for performance-based interviewing |
| • |
Retain
employees through leadership |
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High Performance Leadership... Developing emotionally intelligent
star performers
Course Description
Companies from a wide cross-section of industries will benefit
by sending their best and brightest to this instrumented assessment-based
high-content and interactive workshop. A unique feature of this
program is that leaders will take assessments focused on leadership
and emotional intelligence competencies.
Faced with the challenges of an unpredictable business environment,
companies realize the importance of developing change resilient
and strengths-focused leaders. This workshop provides a powerful
researched-based learning experience that provides a solid road
map to help organizations create values-based leaders.
Leadership is about developing star performers who implement strategy
and drive results. Resonant leaders develop critical Emotional
Intelligence competencies such as self-management and empathy skills
that drive much of work and performance. The essential characteristics
and values are elucidated that enable one person to influence others.
Leaders learn best by taking action and practicing with real-world
business challenges. A value-added feature of the program, invites
participants to further enhance their learning by engaging in one-on-one
Executive Management Coaching sessions.
Who Should Attend
Managers and leaders who want to positively impact their organization's
culture, and drive business results by developing interpersonal
and emotional intelligence competence.
What You Will Learn
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How to
understand your leadership characteristics |
| • |
How
to understand the power and inventiveness of emotionally competent
leadership |
| • |
How
to be aware of your own emotions and to use them constructively |
| • |
Create
a work culture where emotional honesty and emotional energy
are accepted |
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How
to leverage your strengths and talents |
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How
to flexibly adopt different styles of leadership |
| • |
How
to develop confidence and trust to improve performance of valued
team players |
| • |
How
to influence and persuade people to reach strategic goals |
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How
to become more learning agile |
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How
to deal constructively with conflict |
| • |
How
to inspire confidence and optimism and motivate employees |
| • |
How
to create a compelling vision based on mutually shared values |
| • |
How
to communicate with people in a profound way that maximizes
their potential |
| • |
How
to assess and select the best people that are a great fit with
the company's culture |
| • |
How
to practice the skills of appreciative inquiry |
| • |
How
to develop a succession planning program |
How You Will Benefit
| • |
Gain
a honest and accurate awareness of yourself |
| • |
Self-manage
your emotions and behaviors for your benefit and that of your
team |
| • |
Create
a positive influence on the emotions and motivation of others |
| • |
Develop
collaborative, emotionally intelligent teams |
| • |
Create
a work culture based on integrity and respect |
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Increase
resilience and productivity in times of dynamic change |
| • |
Build
a winning team |
| • |
Create
a vision and mission for a compelling future |
| • |
Launch
proactive strategies for effectively coping with workplace
pressures |
| • |
Create
customers for life |
| • |
Live
an emotionally balanced life |
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Leading Organizational Change
Course Description
Organizational change has become commonplace. Mergers, takeovers,
layoffs, deregulation, downsizing, re-engineering, new technology,
and increased competition are facts of modern business life. Managers
and leaders are challenged to improve performance under chaotic
and confusing conditions. Work associates may be confused, resistant,
and demoralized when job security, company loyalty and steady career
development and advancement are no longer inevitable as rewards
for performance Company leaders can learn how to create a motivated,
committed and productive work force under these difficult conditions.
Changing organizations need pacesetters who are guided by a clear
vision of the future and how future change will positively affect
the company, as well as its employees and customers.
This workshop provides managers with the essential skills they
need to announce change, cope with resistance and support and lead
their teams through the transition process and inspire them to
achieve optimal performance.
Our change management system will help
you increase productivity, improve communications and teamwork,
retain top performers, and reduce turnover, health problems,
and accident and disability claims.
Who Should Attend
Executives, managers, and team leaders responsible for change
initiatives
What You Will Learn
• A conceptual overview of the process
of change
• The forces that create the need for change
• Stages of change and the transition process
• The four skills of change mastery:
• accepting the challenge
• taking control
• negotiating commitment
• support networks
• How to announce change
• Effective strategies for dealing with resistance
• How to lead teams successfully through transition
• Motivational techniques that inspire high performance
How You Will Benefit
• Explore what the future workplace will be like
• Lead organizational culture change
• Understand and manage people through change
• Provide visionary leadership
• Deal with individual and team resistance
• Become a change master
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to Top
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Realizing the Potential of Change: An Individual Model
Course Description
Change today happens rapidly. No longer are there short periods
of change, followed by long plateaus of stability. Most of our
lives today are a continual, unrelenting series of changes, with
little time for self-renewal. Keeping you energized, optimistic
and inspired in the face of change demands specific skills. You
need to learn how to learn and how to respond quickly and flexibly
to new demands. These skills are called change mastery.
Each individual employee must realize the potential benefits change
can bring, so that your company can prosper and stay competitive.
Realizing the Potential of Change empowers employees to take personal
responsibility for the implementation of change. The program provides
people with the conceptual framework they need to understand the
change process and the new directions of their work. Powerful skills
are taught which enable these workers to develop a positive attitude
so that they can cope with change during turbulent times.
Who Should Attend
Managers and employees who want to learn more about managing personal
change.
What You Will Learn
| • |
The
forces that create change |
| • |
The
four phases of transition: Denial, Resistance, Exploration,
and Commitment |
| • |
Effective
ways to navigate through transition |
| • |
How
to move beyond resistance to change |
| • |
Cognitive
and emotional intelligence responses to change |
| • |
Four
key skills to increase your change hardiness (commitment, challenge,
control, and connection) |
| • |
Change
Resiliency |
| • |
Learn
how to accept challenge and take control of the future |
| • |
The
importance of support to make change easier |
| • |
Strategies
to enhance personal power |
| • |
Methods
to renegotiate new roles and challenges during change |
| • |
Cognitive
approaches to build and maintain a positive attitude toward
change. |
| • |
Active
approaches to discover new sources of energy and new possibilities. |
How You Will Benefit
• Self assessment - understand how change affects you
• Move beyond your resistance to change
• Move through transition periods more easily
• Develop a support system
• Enhance your personal power
• Improve self-management skills
• Create change hardiness
• Renegotiate new roles and challenges during change
• Build and maintain positive attitudes towards change
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Transforming Stress into Optimal Performance
Course Description
The concept of stress is often misunderstood.
It is a very powerful force that involves awareness, attention
and energy. Stress is not uncontrollable. You have the choice of
using it to your advantage, or allowing it to create problems in
your life. If you choose to channel stress it can empower you.
If you let stress control you, the resulting distress or strain
can be harmful to your body, mind, and spirit.
This program is designed to help you learn how to achieve balance,
and turn stress into a positive force - at home and on the job.
Who Should Attend
All individuals who are pressured in their job and who would like
to learn specific skills for better work/life balance.
What You Will Learn
• Stress Map self-assessment
• Psycho-physiological self-regulation
• How to recognize being under stress
• Discussion and identification of participants perception
of stress
• Discussion of how participants experience stress emotionally
and physically
• "Stress Mastery " skills to deal with overload/full
plate syndrome
• Proven approaches to manage stress for the Type A person
• How to beat job burn-out
• Effective techniques that address time management/setting
limits
• Assertiveness skills
• Identifying your sources of support
• Systemic organization stress interventions
• Guided Imagery exercise
• Stress Map 21-Day Action Planning Guide
How You Will Benefit
• Learn skills of self-management
• Understand the connection between emotions and workplace stress
• Maintain your emotional composure on the job
• Control feelings of being overwhelmed
• Improve interpersonal communication skills
• Become more change resilient
• Develop a more proactive and optimistic mindset
• Influence others with tact and diplomacy
• Enhance emotional intelligence capability
• Create more productive relationships at work
• Control your emotions and achieve positive interaction in teams
• Balance work and personal life
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Time/Self-Management
Course Description
A fast paced intensive seminar that helps employees gain control
over their time, tasks and priorities.
Wasted time has an enormous effect on employees and companies.
Wasted time could be costing your company thousands -- even millions
-- of dollars each year. And that doesn't include the personal
price workers pay in stress and frustration when time -wasters
cause them to fall behind, lose concentration and fail to do their
best work.
But now there are powerful strategies that
help people protect their valuable time and their company's profits. Employees
will master them all in this exciting and challenging seminar.
Who Should Attend
Executives, managers, team leaders, and employees who want to
improve performance, and get better control of their time and lives.
What You Will Learn
• Organizational skills
• Habits that save time
• How to protect the day from time robbers
• How to handle deadlines and changing priorities
• Effective ways to manage stress caused by multiple demands
on time
• Realistic, effective methods of overcoming procrastination
• How to ask for and receive the information, resources and
cooperation needed from co- workers
• How to utilize Record Keeping to keep on track and measure
success.
• How to create an Action Plan that helps employees' schedules
take advantage of their natural energy cycles
How You Will Benefit
• Become less reactive and more proactive
• Plan effectively and become better organized
• Focus on what is most important
• Set goals and priorities to maximize effectiveness
• Create a balance between personal and professional life
• Increase energy and productivity
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Multi-Rater 360-Degree Feedback
Performance Appraisals
Course Description
An increasingly popular and powerful means
for managers and employees to get information on their performance
is the multi-rater 360-feedback performance appraisal. Used independently
or as part of a management development program, multi-source 360-feedback
performance appraisals can enhance self-awareness by highlighting
what bosses, peers, subordinates, and customers see as an individual's
strengths and development needs.
Exceptional leadership is critical to improving both individual
and organizational performance. 360-feedback performance appraisals
supported with coaching can help build managers and professionals
into tomorrow's leaders.
The objective of a multi-rater 360-feedback performance appraisal
is to improve the competencies, skills, and behaviors of a single
person or group of individuals. A customized set of competencies
for a specific position is developed and individuals are assessed
on how well they demonstrate the desired competencies. This workshop
demonstrates the power of 360-degree feedback for developing people,
renewing organizations, and building learning cultures. It covers
how this powerful change process is aligned with tactical and strategic
business goals ensuring strong organizational buy-in and management
support.
Who Should Attend
Mangers, team leaders and upper level management in charge of
360-performance appraisal process
What You Will Learn
• Why Organizations Use 360-Feedback Performance Appraisals
• Learn about different multi-rater 360-degree feedback instruments
• A Fifteen Step Feedback Process
• Develop job-specific core competencies
• Determine organizational readiness
• Coach feedback recipient and observers
• Red Flags to be aware of
• HR Roles, Competencies & Skills
• Developmental Feedback Reports
• Difficult Situations: Coaching Tips
• Case Examples
How You Will Benefit
• Emotionally intelligent leaders seek out feedback
• Look at the gap between ideal self and real self
• Seek out learning opportunities to practice new behaviors
• Develop a flexible leadership style
• Implement an organizational change strategy that motivates
employee behavior change
• Increase self awareness of a individual's strengths and
development needs
• Improve the competencies, skills, and behaviors of individuals
and teams
• Create accountability for all stakeholders
• Shift corporate culture and align with strategic direction
• Improve leadership performance
• Detect barriers to success
• Create a high involvement workforce
• Align leaders behavior with organizational vision, mission
and values
• Build a learning culture
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